ITC Hotels’ responsible laundry experiences

 ITC Hotels’ responsible laundry experiences

Team L&M

A decade strong ‘Responsible Luxury’ ethos underscores ITC Hotels brands and initiatives to present innovative customer experiences while adhering to high standards of cleanliness, safety and hygiene. Keeping this as the foremost priority, ITC Hotels has launched Lavanderia, an initiative that offers impeccable contact light laundry services with strict monitoring of safety and hygiene norms at each step.

Lavanderia allows customers to hand over the items at a designated point at the hotel. The laundry would be ready for pick up by the customer within 24 hours, where the customer would be intimated via a message which would include a payment link to enable contactless payment. The entire process remains contact light with safe distancing at every point.

Crafted with care at ITC Hotels and handled with utmost hygiene to ensure well-being, the mindfully curated Lavanderia services are available pan-India at ITC Hotels in Delhi, Kolkata, Bengaluru, Hyderabad, Vishakhapatnam and Chennai. More destinations shall be added by the end of the month. ITC Hotels Lavanderia services may be accessed by city residents.

ITC Hotels is an Indian hotel chain, based out of Gurgaon. With over 100 hotels, it is India’s fifth largest hotel chain. It is a part of the ITC Limited group of companies. It has a franchise agreement to operate most of its hotels as part of The Luxury Collection of Marriott International. It has hosted many visiting royalty and world leaders, including George W. Bush, Vladimir Putin, and Barack Obama.

Originally incorporated as Rama Hotels Pvt Ltd in 1972 it was renamed Vishwarama Hotels in 1973. The Vazir Sultan Tobacco Co Ltd. bought Vishwarama Hotels in 1980-1981 and soon after, in 1982, the first luxury hotel for the new chain opened in Bangalore. In 1984, ITC Ltd. bought the entire equity capital from VST. In 1985 the Indian government awarded the Hotel that would later become the ITC Gardenia a five star rating. The company name was changed from ITC Ltd. to ITC Hotels in 1986.

photo is for representative purpose only

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